Care

Caring for your Jacy & Jools

We want you to enjoy your Jacy & Jools jewellery for many year to come so we’ve compiled a few hints and tips, and dos and don’ts, about caring for your sterling silver and gold plated vermeil pieces.

Sterling Silver

Due to the properties of the metal, sterling silver will tarnish over time.  The best way to keep sterling silver from tarnishing is to wear it but please avoid contact with water and chemicals such as soap, perfume and hairspray.  When using perfume or hairspray, please remove your jewellery and wait for 10 minutes after applying before putting it back on.

When stored, over time, silver will tarnish.  Try using anti-tarnish tabs or bags to store your jewellery, or storing them in an airtight grip seal bag, to help slow this process.

Sterling silver pieces with no gold-plating, elastic or set stones can be cleaned with warm, soapy water.  If this does not remove all the tarnish a silver cleaning cloth or a soft clean cloth with polishing agent can be used to restore your jewellery.

A dip may be the best solution for chains or other pieces with intricate patterns hard to clean with a cloth.  Do not, however, use cleaning cloths, polish or dips with any item with any gold-plating.

Elastic

Please do not wash your stretch bracelets with soapy water, use a dip or let them come into contact with water when wearing them.  Our bracelets are made using professional standard jewellers’ elastic, which is very strong, however this can in time lose its elasticity or weaken, and exposure to water or chemicals will speed up this process or erode the seal used around the knot.  Please also avoid undue stress on the elastic or sharp objects – we are purposely harsh with the elastic on the workbench to test it and the knot but even the strongest elastic has a breaking point!  We ask you to be gentle when putting on and removing your bracelets and avoid stretching it to its limits unnecessarily.  Be kind to your bracelet and it will become a treasured piece of jewellery and give you years of enjoyment.

Gold-filled, gold-plated and vermeil (including rose gold)
Please take care when wearing and storing your gold-plated jewellery.  As with all precious metal jewellery you should avoid contact with water and chemicals such as soap, perfume and hairspray.  When using perfume or hairspray, please remove your jewellery and wait for 10 minutes after applying before putting back on.

Please do not use a cleaning cloth or polish with your gold-plated vermeil items, gently use only a soft, dry cotton cloth and do not polish vigorously or too often.  It is natural for the gold-plated vermeil to fade over time but rest assured you will be left with a sterling silver charm which you will be able to enjoy for years to come!

It is also worth noting that sterling silver is a soft metal.  If your gold vermeil item is scuffed against a hard abrasive surface this can result in scratches in the surface of the silver which will, as a consequence, take the vermeil plating with it leaving the silver visible to the eye.

 

 

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