Putting the custom into customer

One of the great things about having a custom jewellery company is that we get to work with the customer in the design process so they end up with an item that’s exactly what they want.  Sometimes we start absolutely from scratch, as was the case with a recent customer who gave us a photo of a necklace they already owned and asked for earrings to match.  We produced a few designs and they chose two pairs they particularly liked and we made them both up for them.

Last week we received an order for a couple of bracelets, one from each of our collections on our Jacy & Jools and JJKitsch sites.  The customer loved the ‘Peace Man’ but wanted the feature bead in white turquoise instead of blue.  She was thrilled with the finished bracelet and tweeted us this fab picture of both!

So, if you see anything on our site and you’d like it slightly different, a different charm, size or colour of bead, custom size, whatever, please email and ask.  If we can find a way of doing it for you we will because at the end of the day we want you to love your Jacy & Jools or JJKitsch piece and we’ll do everything we can to make sure it’s just the way YOU want it!!

We’ve been really pleased this week to read some of the feedback about the Castlefield Artisan Market  There’s been quite a buzz about it on Twitter since the first one last Sunday and the next one on 6 November promises to be even better.  On a personal note we were really thrilled to read Sophy Vanner’s fab blog TheTrendClash where she had some lovely things to say about us and about the market in general.  We agree it’s going to go from strength to strength and will be a great place to pick up some very individual Christmas presents.

With the forthcoming Castlefield Markets, our regular spots at Altrincham Vintage and Craft Market , Wilmslow Artisan Market and the Wilmslow Christmas Market we’re all set for a very busy few months.  We’re very excited about the forthcoming weeks and we’ve lots of new items to make and new ideas to try out.  We look forward to seeing our regular customers in the lead up to Christmas and to welcoming new ones too!

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